Expired on: Mar 7, 2024

Location: Winnipeg, Manitoba Sub-Office 1450 Wellington Avenue, R3E 0K5

Summary: Under the supervision of the Jordan’s Principle Services Coordinator, this position is responsible for planning, assigning, reviewing, supervising, and managing work of day-to-day activities of the Jordan’s Principle Case Mangers.

Demonstrated Skills & Abilities:

  • Provides day-to-day guidance and direction to the Jordan’s Principle Case Managers on case related issues, and best practices; ensures acceptable levels of quality and quantity in the delivery of services; plans caseloads, assigns cases and reviews case files and case assessments.
  • The supports will include in-person, phone-based, and electronic communications contact with Case Managers in Winnipeg and Churchill offices requiring direction and guidance in areas such as assessment, service access, and the coordination of support services.
  • Establishes priorities for the completion of work according to time sensitive orders. Attends and maintains a calendar fr meetings, deadlines, events and hold group meetings with Case Managers.
  • Organizes and directs the work and activities; Advises staff on difficult issues and makes decisions on how best to manage and implement appropriate services and assistance.
  • Support service delivery: by monitoring work to ensure adherence to policy and procedures; implement and provide feedback on new policies and procedures. Keep up to date on trends and changes, provide program input on team building and develop communication networks to enhance service delivery.
  • Supervising, building and maintaining a positive work team; providing feedback on performance and identifying and fixing performance issues.
  • Provides navigation services with a cultural safety and humility lens, using trauma-informed and culturally competent approach. Understands the importance of working with First Nations protocols when working with children and families.
  • Other duties as assigned.


  • This position requires a Bachelor’s Degree in a human service-related discipline such as social work, psychology, sociology, nursing, or education and over 1 year of experience working with children and youth and have demonstrated successful leadership.
  • Two years management experience preferred.
  • Supervision – Knowledge of leadership techniques, principles and procedures to assign work, schedule, supervise, train, and evaluate the work of assigned staff.
  • Thorough knowledge of case management techniques, principles and practices to evaluate and coordinate the delivery of public assistance to First Nation Children and their families
  • Well-developed organizational, oral and written communication skills.
  • Knowledge of relevant legislation such as CFS Act, Vulnerable Persons Legislation
  • Ability to speak an Aborginal language would be an asset
  • A valid Manitoba driver’s license would be an asset
  • A criminal records check and Child Abuse Registry check are requirments of all FCWC employment positions

Yearly Wage: $60,974.00 to $81,526.00

Closing Date: March 6th, 2024

Submit all applications to:

Anna Nadine Spence
Director of Human Resources
NCN Family and Community Wellness Centre Inc.
Nelson House, MB R0B 1A0
Phone: 204-484-2341
Fax: 204-484-2351

Sorry! This job has expired.